Field notes

Decisions behind the work.

Practical notes on product judgment, team leadership and the customer behaviors that make consumer products compound.

Portfolio leadership · 5 min read

How I prioritize a portfolio of four product teams

The mandate, decision frame and people leadership behind mobile strategy, repeat utility and commercial investment at Covers.

Live products · 3 min read

The best second-screen experiences know when to help, when to get out of the way, and how to earn the next glance.

Leadership · 3 min read

The question stops being which feature is best and becomes where the organization should place its next unit of attention.

Mobile strategy · 3 min read

An app cannot survive as a smaller website. It needs a recurring job in the customer's life.