01 / Covers mobile platform
Turning reach into a habit
A mobile strategy for moving beyond episodic search traffic and building a stronger direct relationship with sports fans and bettors.
- My role
- Principal Product Manager · portfolio and people leadership
- Tenure
- February 2025 to present
- Product scope
- iOS, Android, web-to-app, partnerships, monetization
Executive summary
The mandate, the decision, the result.
- My mandate
- Lead four product teams and three direct PM reports across the Covers betting-volume portfolio.
- The strategic choice
- Give mobile a recurring job in the customer journey, supported by scores, picks, identity and live utility.
- What changed
- Launched native iOS and Android apps and aligned the portfolio around retention and commercial value.
01
Results
Quantitative outcomes are reported in my resume and reflect team and portfolio contributions. My tenure identifies the role period, rather than a measurement window for every result.
Product evidence
The app had to earn the return visit.
I wanted the product to bring the full betting journey together: live scores, market context, matchup intelligence, player projections, and expert judgment in one repeatable mobile experience.

I wanted the launch story to be instantly clear: expert picks, a faster bet-building workflow, and live sports context in one place.
Launch creative supplied by me.02
Context
Covers entered the work with a strong media brand, valuable search reach, and a clear opportunity to make its mobile product more central to repeat sports behavior.
03
Business problem
The strategic question was not simply how to ship a better app. It was how mobile could improve retention, partner conversion, and long-term customer value without weakening the web engine that created reach.
04
Strategic insight
The app had to earn a distinct place in the customer journey. Habit, identity, bet workflow, and live utility needed to work as one system rather than a collection of features.
05
Key decisions
- Sequence the roadmap around repeat utility before adding breadth.
- Treat web-to-app as a product journey, not a marketing handoff.
- Design sportsbook integrations around continuity and trust.
- Balance partner value with a durable direct customer relationship.
06
Cross-functional leadership
I lead this work across mobile and web product, design, engineering, analytics, marketing, partnerships, monetization, and executive stakeholders.
07
Work delivered
- Covers app bringing scores, odds, picks, and predictions into one experience
- Mobile roadmap and operating model
- Web-to-app acquisition improvements
- Sportsbook deep-link and betslip experience planning
- App Store positioning and growth work
08
Strategy artifacts
From episodic reach to a repeat relationship
Search and web reach
A coherent web-to-app journey
Scores, odds, picks and identity
Retention, conversion and customer value
One portfolio, four product teams
Native iOS and Android
Identity and repeat participation
Picks and decision support
Live utility and context
09
Tradeoffs
This is an active strategy chapter, so I focus here on the decisions and operating model rather than unreleased work or partner terms.
10
Lesson
A channel becomes a product when it earns a recurring role in the customer's life.
11
Team credit
More product evidence
The details behind the launch.
Additional product states and launch assets from the portfolio.

Scores bring together live game state, market context, and a direct path into deeper matchup decisions—the kind of utility that creates a reason to return.
Product render supplied by me.
The matchup view brings odds, our predicted score, and game-level recommendations together so the next decision feels obvious without losing the underlying context.
Product render supplied by me.
Player pages connect season form, projections, price, expected value, and expert analysis—turning scattered research into one coherent decision surface.
Product render supplied by me.
The picks feed is built for repeat utility: personalized signals, fast filtering, transparent projections, and analysis that is easy to act on.
Product render supplied by me.Product leadership opportunities
Let’s discuss the mandate.
Interested in Director, Senior Director, Head of Product, and high-scope product leadership opportunities across consumer technology. Based in Toronto and open to relevant opportunities in Canada and the United States.
Next case study
Designing the second screen
theScore live experiences